Talking Robots Served Me Nachos and Cried If I Got Too Close: Photos


Robotazia, based in Milton Keynes, north-west of London, employs 20 staff and four robots, owners Joy Gittens and Mark Swannell told Insider.

Outside of robot restaurant in Milton Keynes

Outside of robot restaurant in Milton Keynes

Kate Duffy/Insider


The restaurant bought the four server robots, which all look similar to “Ella” pictured below, from Japan.

"Ella" the robot inside Robotazia

“Ella” the robot inside Robotazia

Kate Duffy/Insider


I sat in one of the booths where a human server took my order.

Robotazia

Inside Robotazia restaurant

Kate Duffy/Insider


The robots have a runway which they roll up and down, delivering food to guests. One side of the booth is blocked off so people don’t disrupt the robots’ flow.

"Ella" the robot inside Robotazia

“Ella” the robot inside Robotazia

Kate Duffy/Insider


The first robot that came to say hello was called “Sparky,” who was built by Swannell. Although Sparky was friendly and, dare I say it, witty, I preferred chatting to a human.

"Sparky" the robot inside Robotazia

“Sparky” the robot inside Robotazia

Kate Duffy/Insider


After Sparky waved goodbye, “Amy” rolled over to my table to deliver the nachos I ordered.

"Josh" the robot inside Robotazia

“Amy” the robot inside Robotazia

Kate Duffy/Insider


After I took my bowl of nachos off the tray, Amy told me to touch her hand to let her know when I was finished with her service. She replied “bon appetit” — I was impressed.

"Amy" the robot inside Robotazia

“Amy” the robot inside Robotazia

Kate Duffy/Insider


“Josh” smoothly passed down the aisle with food for another table.

"Josh" the robot inside Robotazia



Kate Duffy/Insider


The four robots are costly and require maintenance every week, Swannell said, adding that usually, every Tuesday he has to fix or tweak something on them. They’re more expensive than hiring human servers, he said.

"Josh" the robot inside Robotazia

“Josh” the robot inside Robotazia

Kate Duffy/Insider




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